# Synctera

## Docs

- [Performing 314(a) Searches](https://docs.synctera.com/docs/314a-searches.md): FinCEN’s 314a Program, based on Section 314(a) of the USA PATRIOT Act of 2001, requi…
- [A check was rejected. How can we find out the rejection reason?](https://docs.synctera.com/docs/a-check-was-rejected-how-can-we-find-out-the-rejection-reason.md): In the Synctera console, open up the check transaction and on the left side there wi…
- [Account linking ](https://docs.synctera.com/docs/account-linking-products.md): Verify account ownership, identity and account balance when funding new accounts
- [Account management](https://docs.synctera.com/docs/account-management-products.md): Our proprietary, flexible ledger serves as the operating infrastructure and single s…
- [Account Agreements and Disclosures](https://docs.synctera.com/docs/accountagreementsanddisclosures.md): This guide captures the requirements for account agreements and disclosures.
- [Accounts](https://docs.synctera.com/docs/accounts-for-fintechs.md): The Accounts tab of the Synctera Console allows you to view all of your customers' a…
- [Accounts on the bank's core](https://docs.synctera.com/docs/accounts-on-the-banks-core.md): Synctera is a Sub-Ledger to the Bank and the Ledger of Record for the FinTech.
- [ACH Flow of Funds](https://docs.synctera.com/docs/ach-flow-of-funds.md): This document outlines the flow of funds in between the Sponsor Bank's accounts on t…
- [ACH ODFI process and procedures](https://docs.synctera.com/docs/ach-odfi-process-and-procedures.md): Synctera originates entries on behalf of the Originator (FinTech) to the Receiver's…
- [ACH Transfers - Risk and Compliance](https://docs.synctera.com/docs/ach-payments-risk-and-compliance.md): The Automated Clearing House (ACH) is a network for financial transactions in the Un…
- [ACH RDFI Process and Procedures](https://docs.synctera.com/docs/ach-rdfi-process-and-procedures.md): The Synctera platform receives ACH formatted files multiple times a day from the par…
- [ACH transaction disputes](https://docs.synctera.com/docs/ach-transaction-dispute-cases.md): This guide explains the ACH dispute process, how to initiate, manage and monitor unt…
- [ACH/Checks/Wires/Ledger](https://docs.synctera.com/docs/achcheckswiresledger.md)
- [Achieve Risk & Compliance readiness](https://docs.synctera.com/docs/achieve-risk-compliance-readiness.md): Risk and Compliance readiness will ensure that you are prepared to launch your BaaS…
- [Adding Sole Proprietorship](https://docs.synctera.com/docs/adding-sole-proprietorship.md): This document is intended to list the general requirements from a product and risk a…
- [Address Verification Service (AVS)](https://docs.synctera.com/docs/address-verification-service-avs.md): Address Verification Service (AVS) is a method provided by issuers to help merchants…
- [AML Cases](https://docs.synctera.com/docs/aml-cases.md)
- [An end customer has left our platform and the accounts need to be closed but there are still some funds in it. How can I proceed with the closure?](https://docs.synctera.com/docs/an-end-customer-has-left-our-platform-and-the-accounts-need-to-be-closed-but-there-are-still-some-funds-in-it-how-can-i-proceed-with-the-closure.md): The funds needs to be returned back to the end-customer and once that has been done…
- [An end customer is getting an Address Verification Service (AVS) failed error. How can this be resolved?](https://docs.synctera.com/docs/an-end-customer-is-getting-an-address-verification-service-avs-failed-error-how-can-this-be-resolved.md): AVS looks at the end-customer’s street address and postal code, so the end-customer…
- [An end-customer is unable to add a card to their Apple/Google Wallet, what is the reasoning behind this and how can this be resolved?](https://docs.synctera.com/docs/an-end-customer-is-unable-to-add-a-card-to-their-apple-wallet-what-is-the-reasoning-behing-this-and-how-can-this-be-resolved.md): Mastercard, Apple, and/or Google can decline a customer’s ability to add their debit…
- [API Management](https://docs.synctera.com/docs/api-management.md)
- [App store submissions](https://docs.synctera.com/docs/app-stores.md): App stores are the primary means to get your app or product into the hands of your c…
- [Appendix](https://docs.synctera.com/docs/appendix.md)
- [Are there any differences in the Plaid linking process depending on the specific bank or credit union?](https://docs.synctera.com/docs/are-there-any-differences-in-the-plaid-linking-process-depending-on-the-specific-bank-or-credit-union.md): No, unless the bank/credit union is not supported by Plaid in which Synctera will ha…
- [Back office](https://docs.synctera.com/docs/back-office-products.md): Achieve compliance and fight money laundering
- [Bank Start Guide](https://docs.synctera.com/docs/bank-start-guide.md)
- [Bank User Guide](https://docs.synctera.com/docs/bank-user-guide.md)
- [Business Onboarding](https://docs.synctera.com/docs/business-onboarding.md): This diagram outlines the compliance requirements for a typical business DDA program…
- [Can a end-customer change their shipping address after a card request has been made? If so, how? Who should be contacted?](https://docs.synctera.com/docs/can-a-end-customer-change-their-shipping-address-after-a-card-request-has-been-made-if-so-how-who-should-be-contacted.md): You can reach out to Synctera Support on your end customer's behalf. We will then co…
- [Can accounts receive and send international USD wires?](https://docs.synctera.com/docs/can-accounts-receive-and-send-international-usd-wires.md): Some of our sponsor banks support receiving international wires, but not all. Sendin…
- [Can an end-customer cancel a card shipment? If so, how?](https://docs.synctera.com/docs/can-an-end-customer-cancel-a-card-shipment-if-so-how.md): You can reach out to Synctera Support on the end-customer's behalf. We will then con…
- [Can an end-customer fund their card through an instant deposit with a payment app (Paypal, Venmo, etc) without declines?](https://docs.synctera.com/docs/can-an-end-customer-fund-their-card-through-an-instant-deposit-with-a-payment-app-paypal-venmo-etc-without-declines.md): Yes, an end-customer can add their card to another payment app, and initiate a push…
- [Can an end customer's rejected application be overridden?](https://docs.synctera.com/docs/can-an-end-customers-rejected-application-be-overrriden.md): Depending on the nature of the rejected application, yes.
- [Can card orders be shipped internationally?](https://docs.synctera.com/docs/can-card-orders-be-shipped-internationally.md): Yes they can be.
- [Can cards be shipped to PO boxes?](https://docs.synctera.com/docs/can-cards-be-shipped-to-po-boxes.md): It is possible from our end, but it depends on your policy as our customer.
- [Can end customers outside of USA/Canada create accounts? If so, how?](https://docs.synctera.com/docs/can-end-customers-outside-of-usa-canada-create-accounts-if-so-how.md): As long as the end-customer has an address that is in the list of your specific supp…
- [Can I customize my KYC rules?](https://docs.synctera.com/docs/can-i-customize-my-kyc-rules.md): No, you cannot customize KYC rules, without approval from your sponsor bank.
- [Can purchases settle for an amount larger than the amount that was authorized?](https://docs.synctera.com/docs/can-purchases-settle-for-an-amount-larger-than-the-amount-that-was-authorized.md): Yes, some charges (e.g. restaurant bills with tip) typically settle for a larger amo…
- [Can the end customer link multiple bank accounts via micro-deposit account verification?](https://docs.synctera.com/docs/can-the-end-customer-link-multiple-bank-accounts-via-micro-deposit-account-verification.md): Yes, as long as it is not the same bank account multiple times.
- [Can we fail a KYC case if we believe it is a fraudulent user?](https://docs.synctera.com/docs/can-we-fail-a-kyc-case-if-we-believe-it-is-a-fraudulent-user.md): If you believe that an end-user's signup is potentially fraudulent, we can either fa…
- [Can we reverse an ACH?](https://docs.synctera.com/docs/can-we-reverse-an-ach.md): An individual ACH transaction can be reversed until it is sent to the network using…
- [Managing Debit Cards](https://docs.synctera.com/docs/card-management.md): The Cards tab in the Synctera Console supports the ability to issue and manage cards.
- [Card Shipping Overview](https://docs.synctera.com/docs/card-shipping-overview.md)
- [Card transaction disputes](https://docs.synctera.com/docs/card-transaction-dispute-cases.md): Card tranactions are the most commonly disputed transactions types. This guide expla…
- [Card Transaction Lifecycles](https://docs.synctera.com/docs/card-transaction-flows.md): This document is to provide end to end maps of common card transaction lifecycles.
- [Cards](https://docs.synctera.com/docs/cards-for-fintechs.md)
- [Cards](https://docs.synctera.com/docs/cards-products.md): Provide fast and convenient access to funds
- [Cards/AFT/OCT](https://docs.synctera.com/docs/cardsaftoct.md)
- [Cases](https://docs.synctera.com/docs/cases-for-fintechs.md)
- [Change Management](https://docs.synctera.com/docs/change-management-1.md): During the course of your product launch and after it is live, there may be a number…
- [Change Management Process](https://docs.synctera.com/docs/change-management-process.md): Our Change Management Process is designed to streamline the communication and approv…
- [Chargeback Response Guide for Instant Payments (AFT & OCT Transactions)](https://docs.synctera.com/docs/chargeback-response-guide-for-Instant-payments.md)
- [Customer Onboarding, Identification, and Diligence](https://docs.synctera.com/docs/cip.md): This guide captures the requirements for onboarding customers onto your platform for…
- [Company offboarding](https://docs.synctera.com/docs/company-offboarding.md)
- [Risk & Compliance](https://docs.synctera.com/docs/compliance.md)
- [Develop Marketing Materials](https://docs.synctera.com/docs/compliance-guidance-about-marketing.md): Marketing materials must be in compliance with bank regulatory expectations. All mar…
- [Compliance Management System (CMS)](https://docs.synctera.com/docs/compliance-management-system-cms.md)
- [Consumer Onboarding](https://docs.synctera.com/docs/consumer-onboarding.md): This document outlines the requirements for a typical consumer DDA program.
- [Controls for cross-border card transactions](https://docs.synctera.com/docs/controls-for-cross-border-card-transactions.md): Synctera has enabled controls for cross-border card transactions
- [Custom Card Review Cases](https://docs.synctera.com/docs/custom-card-review-cases-fintechs.md): If you offer the ability for your customers to upload a picture that will be printed…
- [Customer Alert Cases](https://docs.synctera.com/docs/customer-alert-cases.md): The Customer Alert case type provides e a place to review any alerts that come up fo…
- [Customer Alert Cases](https://docs.synctera.com/docs/customer-alert-cases-fintechs.md): The Customer Alert case type provides a place to review any alerts that come up for…
- [Customer Support, Disputes, and Complaints](https://docs.synctera.com/docs/customer-support-and-complaints.md): Because you own the customer relationship, you are responsible as a first line to an…
- [Customers/Accounts](https://docs.synctera.com/docs/customersaccountspersonsbusinesses.md)
- [Device Fingerprinting](https://docs.synctera.com/docs/device-fingerprinting.md): Every interaction an end-user has with a digital application generates valuable data…
- [Dispute Cases](https://docs.synctera.com/docs/dispute-cases.md): The Dispute Case provides a place to track customer disputes of transactions that oc…
- [Dispute Cases](https://docs.synctera.com/docs/dispute-cases-fintechs.md): Customers can dispute transactions made on their card or their account for many reas…
- [Do all checks need to be reviewed & approved/declined manually after deposit?](https://docs.synctera.com/docs/do-all-checks-need-to-be-reviewed-approveddeclined-manually-after-deposit.md): Yes, all checks need to be reviewed & approved/declined after deposit.
- [Due Diligence and Matching Overview](https://docs.synctera.com/docs/due-diligence-and-matching-overview.md): Prior to partnering with you to launch a FinTech app or embedded banking product, Sp…
- [Enable Apple Pay and Google Pay](https://docs.synctera.com/docs/enable-apple-pay-and-google-pay.md)
- [Exhibits](https://docs.synctera.com/docs/exhibits.md): Synctera will need the following information to complete the ACH NACHA file configur…
- [External Card Dispute Cases](https://docs.synctera.com/docs/external-card-dispute-cases.md)
- [FinTech Launch Checklist](https://docs.synctera.com/docs/fintech-launch-checklist.md): This document contains all action items that you need to complete in order to launch…
- [Fintech Launch Guide](https://docs.synctera.com/docs/fintech-launch-guide.md)
- [Solutioning](https://docs.synctera.com/docs/fintech-solutioning.md)
- [Post-Launch FinTech Support](https://docs.synctera.com/docs/fintech-support.md): Congratulations on pushing the application into Production! This page outlines how p…
- [FinTech User Guide](https://docs.synctera.com/docs/fintech-user-guide.md)
- [Fraud](https://docs.synctera.com/docs/fraud.md)
- [Fraud cases](https://docs.synctera.com/docs/fraud-cases.md): [Synctera Fraud](/docs/payments-products#synctera-fraud) will automatically identify…
- [Fraud Cases](https://docs.synctera.com/docs/fraud-cases-fintechs.md): [Synctera Fraud](/docs/payments-products#synctera-fraud) will automatically identify…
- [Funds flow diagram](https://docs.synctera.com/docs/funds-flow.md): A funds flow diagram shows a detailed view of how money will flow into, within, and…
- [Get ready for Synctera Instant Account Funding and Push to Card ](https://docs.synctera.com/docs/get-ready-for-instant-account-funding-instant-push-to-card.md): Synctera offers *Instant Account Funding* and*Instant Push to Card* as an alternativ…
- [Get Ready for Synctera ACH](https://docs.synctera.com/docs/get-ready-for-synctera-ach.md): The ACH file format (or NACHA file) is a text file, in which records and fields must…
- [Get Ready for Synctera Cases](https://docs.synctera.com/docs/get-ready-for-synctera-cases.md): Setting up assignees for case notifications
- [Get ready for Synctera Debit Card](https://docs.synctera.com/docs/get-ready-for-synctera-debit-card.md): Please see the product description here.
- [Get Ready for Synctera Line of Credit](https://docs.synctera.com/docs/get-ready-for-synctera-line-of-credit.md): To launch Synctera Line of Credit, your Synctera Implementation & Onboarding Special…
- [Get ready for Synctera Remote Check Deposit](https://docs.synctera.com/docs/get-ready-for-synctera-remote-check-deposit.md)
- [Get Ready for Synctera Transaction Files](https://docs.synctera.com/docs/get-ready-for-synctera-transaction-files.md): The Accounts Balances file is a CSV file that contains the account balances for all…
- [Get Ready for Synctera Wire](https://docs.synctera.com/docs/get-ready-for-synctera-wire.md): The term wire transfer refers to an electronic transfer of funds via a network that…
- [Get to Know the Synctera Platform](https://docs.synctera.com/docs/get-to-know-the-synctera-platform.md): The Synctera platform is where Operations will manage their workload on a daily basi…
- [Compliance and Ops Support (Ground Control)](https://docs.synctera.com/docs/ground-control.md): Synctera’s Ground Control service offers operational support for compliance processe…
- [Group and User Creation](https://docs.synctera.com/docs/group-and-user-creation.md)
- [How are merchant processors for merchants displayed in transactions?](https://docs.synctera.com/docs/how-are-merchant-processors-for-merchants-displayed-in-transactions.md): In the Synctera console, we display merchant processors with an astrerick as followi…
- [How are micro-deposits monitored?](https://docs.synctera.com/docs/how-are-micro-deposits-monitored.md): Micro-deposits are strictly monitored by Plaid, Synctera does not handle them.
- [How can a customer pass AVS if they have different shipping and billing addresses? Does additional documentation need to be provided?](https://docs.synctera.com/docs/how-can-a-customer-pass-avs-if-they-have-different-shipping-and-billing-addresses-does-additional-documentation-need-to-be-provided.md): AVS only uses 1 address. If legal address is populated, it is used. If not, shipping…
- [How can an end-customer dispute a card transaction?](https://docs.synctera.com/docs/how-can-an-end-customer-dispute-a-card-transaction.md): The end-customer should contact their issuing cards bank if they would like to dispu…
- [How can I check the reason why an end customer was unable to make a payment?](https://docs.synctera.com/docs/how-can-i-check-the-reason-why-an-end-customer-was-unable-to-make-a-payment.md): Given a declined transaction, the reason can be found using our Transactions API.
- [How can I create a list of all of my organization's customers using specific products my business offers via Synctera?](https://docs.synctera.com/docs/how-can-i-create-a-list-of-all-of-my-organizations-customers-using-specific-products-my-business-offers-via-synctera.md): You can gather this data by using our metabase that allows you to build reports on s…
- [How can I customize end-customer spending limits?](https://docs.synctera.com/docs/how-can-i-customize-end-customer-spending-limits.md): If you wish to customize your spending limits before launching, you should contact S…
- [How can I find out why an application was denied? Can the end customer re-apply?](https://docs.synctera.com/docs/how-can-i-find-out-why-an-application-was-denied-can-the-end-customer-re-apply.md): If an end-customer's sign up is denied, you will find notes from the Ground Control…
- [How can I get more information on the reasons behind a declined AFT/OCT case?](https://docs.synctera.com/docs/how-can-i-get-more-information-on-the-reasons-behind-a-declined-aftoct-case.md): Transaction declined: TabaPay returns a response on the transaction, but this respon…
- [How can I know why an ACH transaction failed?](https://docs.synctera.com/docs/how-can-i-know-why-an-ach-transaction-failed.md): There will be a decline reason present in the Platform. Common decline reasons inclu…
- [How can we link our Operational and Reserve Accounts in the Synctera Console?](https://docs.synctera.com/docs/how-can-we-link-our-operational-and-reserve-accounts-in-the-synctera-console.md): Only users with the ability to link external accounts can complete this process.
- [How do ATMs and ATM fees work at Synctera?](https://docs.synctera.com/docs/how-do-atms-and-atm-fees-work-at-synctera.md): ATM fees are typically charged by the ATM owner/operator.
- [How do international customers provide a valid address if the merchant only allows entry of US addresses?](https://docs.synctera.com/docs/how-do-international-customers-provide-a-valid-address-if-the-merchant-only-allows-entry-of-us-addresses.md): If a merchant requires a US address and customer does not have one, they will not be…
- [How do we enable case notifications for an employee?](https://docs.synctera.com/docs/how-do-we-enable-case-notifications-for-an-employee.md): To enable case notifications for an employee:
- [How does Synctera handle end-customer errors on incoming wires?](https://docs.synctera.com/docs/how-does-synctera-handle-end-customer-errors-on-incoming-wires.md): When we receive wires that need manual intervention because a fraud alert has been r…
- [How does the end customer ensure their check is deposited successfully?](https://docs.synctera.com/docs/how-does-the-end-customer-ensure-their-check-is-deposited-successfully.md): MRDC checks are first sent to synctera. A pending transaction will be created for th…
- [How does the interest payout process work when a Fintech customer requests to close their savings account?](https://docs.synctera.com/docs/how-does-the-interest-payout-process-work-when-a-fintech-customer-requests-to-close-their-savings-account.md): When an end-customer requests to close a Savings account, the account needs to be mo…
- [How long can a transaction be in pending status?](https://docs.synctera.com/docs/how-long-can-a-transaction-be-in-pending-status.md): Most pending charges disappear in around 5 days or less, though some institutions as…
- [How long does it take for an end customer's information (such as address) to reflect in the bank's database after modification?](https://docs.synctera.com/docs/how-long-does-it-take-for-an-end-customers-information-such-as-address-to-reflect-in-the-banks-database-after-modification.md): It is reflected instantly.
- [How to Accept Your BIN in Mastercard Connect](https://docs.synctera.com/docs/how-to-accept-your-bin-in-mastercard-connect.md): To accept the BINs, please enter the “Requests” section at the top of the screen.
- [Handling Returned Mail](https://docs.synctera.com/docs/how-to-handle-return-mail-for-cards.md): Handling Returned Mail
- [How to set up secure file delivery](https://docs.synctera.com/docs/how-to-set-up-secure-file-delivery.md)
- [How we calculate API availability](https://docs.synctera.com/docs/how-we-calculate-api-availability.md): This document describes how we calculate the API Availability.
- [I am subscribed to webhooks and have noticed that they are not always delivered in order. What is the best way to handle this?](https://docs.synctera.com/docs/i-am-subscribed-to-webhooks-and-have-noticed-that-they-are-not-always-delivered-in-order-what-is-the-best-way-to-handle-this.md): Here's a guide to get around that:
- [I would like to release a hold on a transaction for a customer, how can I do that?](https://docs.synctera.com/docs/i-would-like-to-release-a-hold-on-a-transaction-for-a-customer-how-can-i-do-that.md): You can contact Synctera Support with the reason you would like to release the hold…
- [Identity Verification and Monitoring Products](https://docs.synctera.com/docs/id-verification-monitoring-products.md)
- [If an end customer's account status is suspended or frozen, how can I move the funds in order to close the account?](https://docs.synctera.com/docs/if-an-end-customers-account-status-is-suspended-or-frozen-how-can-i-move-the-funds-in-order-to-close-the-account.md): In order to move the end-customer's funds, the account needs to be reverted to an un…
- [Information Request cases](https://docs.synctera.com/docs/information-request-cases.md): The Information Request case type provides a place for you, your bank partner, and S…
- [Information Request cases](https://docs.synctera.com/docs/information-request-cases-fintechs.md): The Information Request case type provides a place for you, your bank partner, and S…
- [Insights](https://docs.synctera.com/docs/insights.md): Synctera Insights is our world-class analytics and dashboarding workbench.  You can…
- [Instant Account Funding](https://docs.synctera.com/docs/instant-account-funding.md): Allow your customers to fund their accounts directly from their cards in real time
- [Instant Push to Card](https://docs.synctera.com/docs/instant-push-to-card.md): Allow your customers to push money from their accounts to any card in real time
- [Card Interchange](https://docs.synctera.com/docs/interchange-overview.md): Interchange (reimbursement) fees are fees paid by merchants each time they accept a…
- [Synctera Internal accounts overview](https://docs.synctera.com/docs/internal-accounts-overview.md): This document discusses the types, purpose, and reconciliation of internal accounts…
- [International Remittance](https://docs.synctera.com/docs/international-remittance.md)
- [Invoice Details](https://docs.synctera.com/docs/invoice-details.md)
- [Is there a limit for the number of contactless transactions that can be made in a day?](https://docs.synctera.com/docs/is-there-a-limit-for-the-number-of-contactless-transactions-that-can-be-made-in-a-day.md): The number of contactless transactions that can be made fall under the same limit as…
- [Is there a way for us (the customer of Synctera) to know if a payment via direct deposit is on its way?](https://docs.synctera.com/docs/is-there-a-way-for-us-the-customer-of-synctera-to-know-if-a-payment-via-direct-deposit-is-on-its-way.md): Generally this is not possible but in some cases Payroll providers send the ACH tran…
- [Is there any way for us to know if one of our end customers have set up direct deposit?](https://docs.synctera.com/docs/is-there-any-way-for-us-the-customer-of-synctera-to-know-if-one-of-our-end-customers-have-set-up-direct-deposit.md): Unfortunately, there is no way to verify this. The end-customer usually needs to pro…
- [Is there any way to stop a pending transaction from processing?](https://docs.synctera.com/docs/is-there-any-way-to-stop-a-pending-transaction-from-processing.md): There is not, a pending transaction needs to get posted first and the can be reverse…
- [Issuer 3DS Card Authentication](https://docs.synctera.com/docs/issuer-3ds-card-authentication.md): 3DS authentication is a security protocol backed by the major payment card schemes t…
- [KYB cases](https://docs.synctera.com/docs/kyb-cases.md): The KYB (Know Your Business) case type provides a place for you to review the KYB ou…
- [KYB cases](https://docs.synctera.com/docs/kyb-cases-fintechs.md): The KYB case allows you to assess the KYB outcome for business customers who are not…
- [KYC cases](https://docs.synctera.com/docs/kyc-cases.md): The KYC (Know Your Customer) case type provides a place for you to review the KYC ou…
- [KYC Cases](https://docs.synctera.com/docs/kyc-cases-fintechs.md): The KYC case allows you to assess the KYC outcome for customers who are not automati…
- [KYC/KYB](https://docs.synctera.com/docs/kyckyb.md)
- [Launch Cards with Synctera](https://docs.synctera.com/docs/launch-cards-with-synctera.md)
- [Launch Cards](https://docs.synctera.com/docs/launch-debit-cards.md)
- [Launch SyncteraPay](https://docs.synctera.com/docs/launch-syncterapay.md)
- [Synctera Learning Center](https://docs.synctera.com/docs/learning-center.md): In-depth information about Synctera
- [Level 2 & Level 3 Data](https://docs.synctera.com/docs/level-2-level-3-data.md): Level 1/Level 2/Level 3 (L1/L2/L3) represents the levels of data provided on a payme…
- [Limit Control](https://docs.synctera.com/docs/limit-control.md)
- [Limit Control cases](https://docs.synctera.com/docs/limit-control-cases.md): You can set notifications alerts when you create the limit. For example the Bank can…
- [Managing Synctera ACH](https://docs.synctera.com/docs/managing-ach-banks.md)
- [Managing Synctera Debit Card](https://docs.synctera.com/docs/managing-debit-card-banks.md): Once the FinTech has started issuing Synctera Debit Cards to their customers, and cu…
- [Managing Synctera Line of Credit](https://docs.synctera.com/docs/managing-line-of-credit-banks.md): Please see product description [here](/docs/lending-products-banks#synctera-line-of-…
- [Managing Synctera MRDC](https://docs.synctera.com/docs/managing-synctera-mrdc.md): Once the FinTech's end-users begin depositing checks via MRDC, the FinTech, the Spon…
- [Marketing](https://docs.synctera.com/docs/marketing.md): There are several guidelines to marketing your financial products prior to launching…
- [Marketing Materials cases](https://docs.synctera.com/docs/marketing-materials-cases-fintechs.md): The back-and-forth process for getting marketing approvals is often something that o…
- [Marketing Materials Reviews](https://docs.synctera.com/docs/marketing-materials-reviews-banks.md): The back-and-forth process for getting marketing approvals is often something that o…
- [Mastercard Passthrough Fees](https://docs.synctera.com/docs/mastercard-passthrough-fees.md): Mastercard bills the payment card issuer (i.e. your BIN sponsor bank) for different…
- [Mastercard Pricing & Fees](https://docs.synctera.com/docs/mastercard-pricing-fees.md)
- [Physical Card Art & Collateral](https://docs.synctera.com/docs/mobile-wallet-resources.md): Synctera allows you to easily issue cards that make your brand stand out.
- [My end-customer's account status is Active, so why can't I send internal transfers to their Account?](https://docs.synctera.com/docs/my-end-customers-account-status-is-active-so-why-cant-i-send-internal-transfers-to-their-account.md): If your end-customer's Account status is "Active", check to make sure that their Cus…
- [NOC case correction](https://docs.synctera.com/docs/noc-case-correction.md): We get NOC from external financial institutions when the account details need to be…
- [Onboarding a FinTech](https://docs.synctera.com/docs/onboarding-a-fintech.md): Synctera nurtures qualified FTBs to define program solution, economic terms, and des…
- [Account Opening at the Sponsor Bank](https://docs.synctera.com/docs/opening-an-account-at-the-sponsor-bank.md): In order to golive with your Sponsor Bank partner, the FinTech will need to open acc…
- [Overview](https://docs.synctera.com/docs/overview.md): The main interface for the t-10 environment is called the t-10 Workspace.
- [Payments](https://docs.synctera.com/docs/payments.md)
- [Payments](https://docs.synctera.com/docs/payments-products.md): Simple, reliable money movement
- [Permissions](https://docs.synctera.com/docs/permissions.md)
- [Platform features](https://docs.synctera.com/docs/platform-features-fintechs.md): To prevent fraud, Synctera supports the ability to ban identities on our platform. I…
- [Platform Reporting and Metrics](https://docs.synctera.com/docs/platform-reporting-and-metrics.md)
- [Post-Launch Support](https://docs.synctera.com/docs/post-launch-support.md)
- [Pre-Launch Task Guide](https://docs.synctera.com/docs/pre-launch-task-guide.md)
- [Product-Specific Launch Guides](https://docs.synctera.com/docs/product-specific-launch-guides.md)
- [Products and Platform](https://docs.synctera.com/docs/products-fintechs.md)
- [Professional Services](https://docs.synctera.com/docs/professional-services-fintechs.md): An expert team to design and build your FinTech app or embedded banking product
- [Promotions or Bonus Programs](https://docs.synctera.com/docs/promotions-or-bonus-programs.md): Structuring a promotions or bonus program requires striking a balance between attrac…
- [Quarterly Mastercard Reporting (QMR)](https://docs.synctera.com/docs/quarterly-mastercard-reporting-qmr.md): The QMR (Quarterly Mastercard Report) must be submitted after the end of a quarter,…
- [Fraud Risks and Scenarios](https://docs.synctera.com/docs/rc-implementation-fraud-strategy.md): Below are some common fraud risks that you may face as a company.
- [Operational Resilience](https://docs.synctera.com/docs/rc-implementation-operational-resilience.md): As soon as possible, but at least prior to access to the production API key, it is r…
- [Security](https://docs.synctera.com/docs/rc-implementation-security.md): Ensuring strict, yet agile processes for releasing code, building safe and secure ap…
- [Performing Reconciliation](https://docs.synctera.com/docs/reconciliation-banks.md): In order to close the books successfully, Sponsor Banks and Synctera will need to go…
- [Reconciliation](https://docs.synctera.com/docs/reconciliations-for-fintechs.md): When your customers begin conducting live transactions, it is important that all of…
- [Register for Mastercard Connect](https://docs.synctera.com/docs/register-for-mastercard-connect.md): As a Principal Member of Mastercard, you must register for [Mastercard Connect (MC C…
- [Risks & Controls](https://docs.synctera.com/docs/risks-controls.md)
- [Run KYB on Your Company/Organization](https://docs.synctera.com/docs/run-kyb-on-you-company-or-organization.md): In order to test your app with real money, with a real bank, in the t-minus10 live-t…
- [Secure File Delivery](https://docs.synctera.com/docs/secure-file-delivery.md): This page describes the Secure File Delivery service at Synctera that is meant to de…
- [Set Up Case Management](https://docs.synctera.com/docs/set-up-case-management.md): Setting up assignees for case notifications
- [SmartCards (Secured)](https://docs.synctera.com/docs/smartcards-secured.md): This document outlines the step by step process flow of getting a secured smartcard…
- [Spend Monitoring](https://docs.synctera.com/docs/spend-monitoring.md): Synctera Spend Controls provide you with a way to control spend on **account-level**…
- [Spend Monitoring cases](https://docs.synctera.com/docs/spend-monitoring-cases.md): The Spend Monitoring case type provides a place to review Spend Monitoring alerts ba…
- [Sweep daily files](https://docs.synctera.com/docs/sweep-daily-files.md): money movements in the bank system and the Synctera ledger.
- [Using Synctera Cases](https://docs.synctera.com/docs/synctera-cases-for-banks.md)
- [Synctera Console](https://docs.synctera.com/docs/synctera-console.md)
- [Synctera for FinTechs](https://docs.synctera.com/docs/synctera-for-builders-and-fintechs.md): Want to bring a new financial product to market? Whether you’re looking to prototype…
- [A Comprehensive Guide to Rules Change Management with Synctera](https://docs.synctera.com/docs/synctera-fraud-rules-strategy-process.md): Welcome to Rules Strategy with Synctera. The purpose of this document is to provide…
- [Synctera Insights Frequently Asked Questions (FAQ)](https://docs.synctera.com/docs/synctera-insights-frequently-asked-questions-faq.md): if you have any questions not in here, please reach out. This document is a work-in-…
- [General Info](https://docs.synctera.com/docs/synctera-platform.md): The Synctera platform is a comprehensive set of cloud-based financial services that…
- [Synctera Platform Agreement](https://docs.synctera.com/docs/synctera-platform-agreement.md)
- [Synctera Support](https://docs.synctera.com/docs/synctera-support.md)
- [SyncteraPay Overview](https://docs.synctera.com/docs/syncterapay-overview.md): Many of our FinTechs have existing relationships with Third Party payments providers…
- [SyncteraPay Procedures](https://docs.synctera.com/docs/syncterapay-procedures.md): Synctera facilitates the transaction entry creation to the FinTech end customer acco…
- [T-Minus10 Live Testing Environment](https://docs.synctera.com/docs/t-minus10.md): A live testing environment: Test your app with real money, with a real bank, in the…
- [T-Minus10 Privacy Policy](https://docs.synctera.com/docs/t-minus10-privacy-policy.md)
- [T-Minus10 Program Agreement](https://docs.synctera.com/docs/t-minus10-program-agreement.md)
- [T-Minus10 Program Agreement Cardholder Terms](https://docs.synctera.com/docs/t-minus10-program-agreement-cardholder-terms.md)
- [Testing and Certification](https://docs.synctera.com/docs/testing-and-certification.md): Testing and certification are essential for FinTech implementations for several reas…
- [The contactless feature on an end-customers card is not working, how can this be resolved?](https://docs.synctera.com/docs/the-contactless-feature-on-an-end-customers-card-is-not-working-how-can-this-be-resolved.md): If the end-customer has tried the card at multiple different POS terminals and the c…
- [The end customer initiated a same day ACH. Why hasn't it been posted in the account?](https://docs.synctera.com/docs/the-end-customer-initiated-a-same-day-ach-why-hasnt-it-been-posted-in-the-account.md): Same-day ACH payments will only settle the same business day if they were submitted…
- [Transaction Status](https://docs.synctera.com/docs/transaction-status.md)
- [Transactions for FinTechs](https://docs.synctera.com/docs/transactions-for-fintechs.md): The Transactions tab of the Synctera Console allows you to view all of your customer…
- [Use of External KYC Vendors](https://docs.synctera.com/docs/use-of-external-kyc-vendors.md): Synctera is connected with specific KYC vendors to conduct identity verification, wa…
- [Overview](https://docs.synctera.com/docs/user-management-overview.md): Users are people who can log into the Synctera Console. Users' access to different p…
- [Set up a Waitlist](https://docs.synctera.com/docs/waitlists.md): Waitlists are a simple and straightforward way to validate your idea or value propos…
- [Watchlist Match cases](https://docs.synctera.com/docs/watchlist-match-cases.md): The Watchlist Match case type provides a place to review any counterparties on trans…
- [Watchlist Match cases](https://docs.synctera.com/docs/watchlist-match-cases-fintechs.md): The Watchlist Match case type provides a place to review any counterparties on trans…
- [We have a few inactive end-customers who would like their accounts closed, what is the process to close their accounts?](https://docs.synctera.com/docs/we-have-a-few-inactive-end-customers-who-would-like-their-accounts-closed-what-is-the-process-to-close-their-accounts.md): In order to close an account successfully, you must ensure that the account balance…
- [We have new employees joining, how do we give them access to the Synctera Console?](https://docs.synctera.com/docs/we-have-new-employees-joining-how-do-we-give-them-access-to-the-synctera-console.md): You should have an admin set-up internally within your team and that admin will have…
- [We know that direct deposit is a type of ACH. Is there any benefit or difference between setting up direct deposit vs the payer executing an ACH push?](https://docs.synctera.com/docs/we-know-that-direct-deposit-is-a-type-of-ach-is-there-any-benefit-or-difference-between-setting-up-direct-deposit-vs-the-payer-executing-an-ach-push-ie-time-for-payment-to-arrive-costs-etc.md): There is essentially no benefit to you. The benefit is for the end-customer or the p…
- [What are the common reasons why an end customer might be mistakenly flagged as fraudulent?](https://docs.synctera.com/docs/what-are-the-common-reasons-why-an-end-customer-might-be-mistakenly-flagged-as-fraudulent.md): Transactions sometimes trigger a false positive if the end-customer attempts multipl…
- [What are the cutoff times for same-day ACH?](https://docs.synctera.com/docs/what-are-the-cutoff-times-for-same-day-ach.md): You can see the cutoff times for same-day ACH in our guide here:
- [What are the different types of statuses for an ACH transaction on the Synctera platform, and how do they relate to the transaction and the network?](https://docs.synctera.com/docs/what-are-the-different-types-of-statuses-for-an-ach-transaction-on-the-synctera-platform-and-how-do-they-relate-to-the-transaction-and-the-network.md): There are two types of statuses regarding an ACH transaction: The **transaction stat…
- [What are the possible account statuses and what do they mean?](https://docs.synctera.com/docs/what-are-the-possible-account-statuses-and-what-do-they-mean.md)
- [What are the possible errors I might get when attempting to issue a card for an end-customer?](https://docs.synctera.com/docs/what-are-the-possible-errors-i-might-get-when-attempting-to-issue-a-card-for-an-end-customer.md): There are myriad of reasons. The list is always subject to change.
- [What are the processing times for ACH files?](https://docs.synctera.com/docs/what-are-the-processing-times-for-ach-files.md): ACH files are sent during ACH Exchange Windows (https://www.frbservices.org/resource…
- [What are the validations/verifications that checks are subjected to before they are approved?](https://docs.synctera.com/docs/what-are-the-validationsverifications-that-checks-are-subjected-to-before-they-are-approved.md): The check standards are as follows :
- [What can cause an end customer account to go negative?](https://docs.synctera.com/docs/what-can-cause-an-end-customer-account-to-go-negative.md): A force-post or charges that settle for a higher amount than authorized (e.g restaur…
- [What formats are accepted for check deposits?](https://docs.synctera.com/docs/what-formats-are-accepted-for-check-deposits.md): PNG, JPEG, and TIFF formats are supported.
- [What happens if an end customer's account goes into a negative balance and how does Synctera handle such situations?](https://docs.synctera.com/docs/what-happens-if-an-end-customers-account-goes-into-a-negative-balance-and-how-does-synctera-handle-such-situations.md): When an account goes into a negative balance this can be due to few typical use case…
- [What information is required for an end customer to allow their employer to enable/authorize direct deposit?](https://docs.synctera.com/docs/what-information-is-required-for-an-end-customer-to-allow-their-employer-to-enableauthorize-direct-deposit.md): The end-customer needs to obtain a direct deposit form from your corresponding spons…
- [What is a contactless card?](https://docs.synctera.com/docs/what-is-a-contactless-card.md): A contactless is any card that has the "Tap feature" enabled, allowing you to make p…
- [What is the difference between an authorization and pre-authorization? And what are their hold times?](https://docs.synctera.com/docs/what-is-the-difference-between-an-authorization-and-pre-authorization-and-what-are-their-hold-times.md): A pre-authorization is typically used to reserve funds with a reasonable estimate of…
- [What is the full list of information to include for each KYC case type?](https://docs.synctera.com/docs/what-is-the-full-list-of-information-to-include-for-each-kyc-case-type.md): Full legal name as it appears on government documents (no nicknames, include all las…
- [What is the process to reverse a card transaction that has already been created?](https://docs.synctera.com/docs/what-is-the-process-to-reverse-a-card-transaction-that-has-already-been-created.md): A posted transaction should be negated by either refunds by the merchant (end-custom…
- [What should I do if an end-customer has not received their card shipment in the expected timeframe?](https://docs.synctera.com/docs/what-should-i-do-if-an-end-customer-has-not-received-their-card-shipment-in-the-expected-timeframe.md): We encourage you to pass the tracking number onto the end-customer so they can track…
- [What should I do if an end-customer uploads incorrect external card information to the platform, and Tabapay declines eligibility for AFT/OCT?](https://docs.synctera.com/docs/what-should-i-do-if-an-end-customer-uploads-incorrect-external-card-information-to-the-platform-and-tabapay-declines-eligibility-for-aftoct.md): You can delete the card and recreate it with correct info.
- [What should I do if I find out that an end customer couldn't complete a payment because he was flagged for fraudulent behaviour?](https://docs.synctera.com/docs/what-should-i-do-if-i-find-out-that-an-end-customer-couldnt-complete-a-payment-because-he-was-flagged-for-fraudolent-behaviour.md): If an end-customer cannot make a payment, it could be for a number of reasons.
- [What should we do if our end-customer reports that our routing number is not recognized by a third party?](https://docs.synctera.com/docs/what-should-we-do-if-our-end-customer-reports-that-our-routing-number-is-not-recognized-by-a-third-party.md): If a financial institution fails to acknowledge a routing number, it is most likely…
- [When an end customer's account is frozen/suspended, does that automatically freeze his/her card?](https://docs.synctera.com/docs/when-an-end-customers-account-is-frozensuspended-does-that-automatically-freeze-hisher-card.md): It does not auto-suspend the card, but part of authorizing a transaction requires th…
- [When an end customer's customer status is frozen, does that automatically freeze their accounts?](https://docs.synctera.com/docs/when-an-end-customers-customer-status-is-frozen-does-that-automatically-freeze-their-accounts.md): Through the UI, if you freeze an end-customer, their accounts will also be frozen. U…
- [When should I submit a Zendesk ticket vs. a Case for Support?](https://docs.synctera.com/docs/when-should-i-submit-a-zendesk-ticket-vs-a-case-for-support.md)
- [Which types of transactions are subject to holds and how long do the holds last?](https://docs.synctera.com/docs/which-types-of-transactions-are-subject-to-holds-and-how-long-do-the-holds-last.md): Outgoing debit ACHs have a 2 day hold on the funds that have been added to the accou…
- [Why do ACH files get sent out sometimes even when the account has been frozen and the transaction is still in pending status?](https://docs.synctera.com/docs/why-do-ach-files-get-sent-out-sometimes-even-when-the-account-has-been-frozen-and-the-transaction-is-still-pending-status.md): If the file has been sent to the network we are not able to then revoke it - in this…
- [Why do I sometimes not see a network status on ACH transactions?](https://docs.synctera.com/docs/why-do-i-sometimes-not-see-a-network-status-on-ach-transactions.md): For Incoming Credits/Debits, a network status will not be trackable. This is because…
- [Why was our wire returned?](https://docs.synctera.com/docs/why-was-our-wire-returned.md): You can view the reason for why the wire was returned in the Synctera console under…
- [Why would an end customer's account balance be different than the available balance?](https://docs.synctera.com/docs/why-would-an-end-customers-account-balance-be-different-than-the-available-balance.md): Account Balance is impacted only by posted transactions, but Available Balance is al…
- [Wire Transfers - Risk and Compliance](https://docs.synctera.com/docs/wire-transfers-risk-and-compliance.md): Wire transfers allows for the electronic movement of money between banks, both domes…
- [Working with FinTech Partners](https://docs.synctera.com/docs/working-with-fintech-parnters.md): Synctera will work with the Sponsor Bank to understand its key goals as it pertains…
- [Home](https://docs.synctera.com/home.md)
- [ACH Payments](https://docs.synctera.com/v2/docs/ach-guide.md): If you’re building a service that will enable your customers to send and accept paym…
- [Adverse Actions](https://docs.synctera.com/v2/docs/adverse-actions-guide.md): In the complex landscape of financial services, adherence to regulatory requirements…
- [Applications](https://docs.synctera.com/v2/docs/applications-guide.md): The Application API is used to collect applicants' data. As FinTech processes the ap…
- [Balance Floor and Ceiling and Linked Accounts](https://docs.synctera.com/v2/docs/balance-floor-ceiling.md): Accounts can have a minimum and maximum balance, referred to as the balance floor an…
- [Bulk Card Orders](https://docs.synctera.com/v2/docs/bulk-card-orders.md): The Synctera platform supports the issuance of cards in bulk and can be configured f…
- [Business Expense Cards](https://docs.synctera.com/v2/docs/business-card.md): This guide will show how to set up business expense cards in Synctera's platform.
- [Card Issuer 3DS](https://docs.synctera.com/v2/docs/card-3ds.md): "Three Domain Secure" (3DS) is a protocol designed to be an additional security laye…
- [Card Activation Widget (Deprecated)](https://docs.synctera.com/v2/docs/card-activation-widget-legacy.md): Using this widget you can add card activation to your website. It requires a Syncter…
- [Card Transaction Disputes](https://docs.synctera.com/v2/docs/card-transaction-disputes.md): In order to manage the card dispute process, the Synctera API provides support for t…
- [Card Transactions](https://docs.synctera.com/v2/docs/card-transactions.md): A card transaction is defined as a transaction that occurs on a customer issued card.
- [Card Widgets](https://docs.synctera.com/v2/docs/card-widgets.md): With the Card Widgets, your customers can view and interact with sensitive card info…
- [Activate Card Widget](https://docs.synctera.com/v2/docs/card-widgets-activate.md): Allow your customers to activate their physical card by entering the card number and…
- [Legacy: Marqeta Widgets](https://docs.synctera.com/v2/docs/card-widgets-legacy.md): Documentation for the deprecated Marqeta widget integrations.
- [Marqeta Widgets (Deprecated)](https://docs.synctera.com/v2/docs/card-widgets-legacy-marqeta.md): Legacy documentation for Marqeta.js widget integrations.
- [Migration Guide: Marqeta to Synctera](https://docs.synctera.com/v2/docs/card-widgets-legacy-migration.md): Step-by-step guide to migrate from Marqeta widgets to Synctera widgets.
- [Reveal Card Widget](https://docs.synctera.com/v2/docs/card-widgets-reveal.md): Securely display sensitive card information (card number, security code, expiration)…
- [Set PIN Widget](https://docs.synctera.com/v2/docs/card-widgets-set-pin.md): Allow your customers to set or change their card PIN with secure confirmation.
- [Widget Theming & Design Tokens](https://docs.synctera.com/v2/docs/card-widgets-theming.md): Customize widget appearance with design tokens — colors, fonts, border radius, and m…
- [Charge Secured Statements](https://docs.synctera.com/v2/docs/charge-secured-statements-guide.md): Synctera APIs provide all the raw data necessary to create a periodic account statem…
- [Checking and Saving accounts](https://docs.synctera.com/v2/docs/checking-savings-accounts-guide.md)
- [Checkings and Savings Statements](https://docs.synctera.com/v2/docs/checking-savings-statements-guide.md): Synctera APIs provide all the raw data necessary to create a periodic account statem…
- [Create A Business Customer](https://docs.synctera.com/v2/docs/create-a-business.md): On the Synctera platform, the business resource represents an organization that can…
- [Create A Personal Customer](https://docs.synctera.com/v2/docs/create-a-personal-customer.md): In the Synctera platform, a person represents a natural person, including account ho…
- [Accounts](https://docs.synctera.com/v2/docs/create-accounts-guide.md): In the Synctera platform, an account represents a bank account of your business or p…
- [MRDC](https://docs.synctera.com/v2/docs/create-mobile-deposit-guide.md): MRDC - Mobile Remote Deposit Capture is a process that allows users to deposit check…
- [Credit Applications](https://docs.synctera.com/v2/docs/credit-applications-guide.md): The Application API is used to collect applicants' data used for the credit applicat…
- [Credit Scores](https://docs.synctera.com/v2/docs/credit-scores-guide.md): Accurate recording of when a credit score is pulled and utilized for credit decision…
- [Custom Cards](https://docs.synctera.com/v2/docs/custom-card-images.md): Synctera offers the ability to create physical cards with custom images, such as cus…
- [Customer Journey](https://docs.synctera.com/v2/docs/customer-journey.md): Most Synctera APIs act on resources whose IDs are specified in requests.
- [Developer Setup](https://docs.synctera.com/v2/docs/dev-setup.md)
- [Digital Wallets](https://docs.synctera.com/v2/docs/digital-wallets.md): Through Synctera, you can offer your end customers the ability to add cards to their…
- [Document Storage](https://docs.synctera.com/v2/docs/document-storage-guide.md): Synctera provides a simple document storage service for you.
- [Document Verification](https://docs.synctera.com/v2/docs/document-verification.md): In addition to providing identity verification and watchlist monitoring Synctera's v…
- [Domestic Wires](https://docs.synctera.com/v2/docs/domestic-wires.md): Domestic wires refer to the transfer of funds between 2 US based accounts.
- [Enhanced Due Diligence](https://docs.synctera.com/v2/docs/enhanced-due-diligence-guide.md): Enhanced due diligence (EDD) is a process that financial institutions use to check a…
- [External Accounts](https://docs.synctera.com/v2/docs/external-accounts-guide.md): External Accounts represent user accounts at other financial institutions, such as c…
- [External Cards](https://docs.synctera.com/v2/docs/external-cards.md)
- [External Vendor KYC/KYB Verification](https://docs.synctera.com/v2/docs/external-vendor-kyc-kyb-verification.md): This document outlines how to use external know your customer (KYC) and know your bu…
- [Fees and Rewards (Beta)](https://docs.synctera.com/v2/docs/fees-and-rewards.md): Fees and Rewards are a mechanism for debiting and crediting customer accounts based…
- [Get Started](https://docs.synctera.com/v2/docs/get-started.md): Most Synctera APIs act on resources whose IDs are specified in requests. These resou…
- [In-Store Cash Deposits](https://docs.synctera.com/v2/docs/in-store-cash-deposits.md): Enable customers to deposit physical cash at retail locations using barcodes through…
- [Apple Pay](https://docs.synctera.com/v2/docs/instant-account-funding-apple-pay.md)
- [Google Pay](https://docs.synctera.com/v2/docs/instant-account-funding-google-pay.md)
- [Card-On-File](https://docs.synctera.com/v2/docs/instant-payments-card-on-file.md)
- [Interest](https://docs.synctera.com/v2/docs/interest-guide.md): Interest accruing accounts are configured using the `interest_product_id` set on the…
- [Internal Transfers](https://docs.synctera.com/v2/docs/internal-transfer-guide.md): The [Internal Transfer API](/v2/reference/createinternaltransfer) allows you to tran…
- [KYC/KYB Verification](https://docs.synctera.com/v2/docs/kyc-kyb-verification.md): US banking regulations require banks and other financial institutions to collect and…
- [Line of Credit accounts](https://docs.synctera.com/v2/docs/line-of-credit-accounts-guide.md)
- [Line of Credit Statements](https://docs.synctera.com/v2/docs/line-of-credit-statements-guide.md): Synctera APIs provide all the raw data necessary to create a periodic account statem…
- [Link External Cards](https://docs.synctera.com/v2/docs/link-external-cards.md)
- [Ongoing Monitoring](https://docs.synctera.com/v2/docs/monitoring-guide.md): In addition to the Customer Identification Program (CIP) requirements discussed in t…
- [Offline PIN](https://docs.synctera.com/v2/docs/offline-pin.md)
- [Payment Schedules](https://docs.synctera.com/v2/docs/payment-schedules.md): Customers may want to set up scheduled payments for their mortgage or to move money…
- [Personal Cards](https://docs.synctera.com/v2/docs/personal-cards.md): Cards are an important part of many FinTechs’ business with their customers.
- [Plaid Core Exchange](https://docs.synctera.com/v2/docs/plaid-exchange-guide.md)
- [Synctera Platform](https://docs.synctera.com/v2/docs/platform-overview.md): You’re a developer about to integrate the Synctera platform with your application.
- [Record Disclosure Acceptance](https://docs.synctera.com/v2/docs/record-disclosure-acceptance.md): An important requirement when onboarding new customers is telling them about laws an…
- [Sandbox External Account Test Cases](https://docs.synctera.com/v2/docs/sandbox-external-account-test-cases.md)
- [Sandbox KYB Test Cases](https://docs.synctera.com/v2/docs/sandbox-kyb-test-cases.md)
- [Sandbox KYC Test Cases](https://docs.synctera.com/v2/docs/sandbox-kyc-test-cases.md)
- [Sandbox Test Cases](https://docs.synctera.com/v2/docs/sandbox-test-cases.md)
- [Sandbox Testing](https://docs.synctera.com/v2/docs/sandbox-testing.md): Triggering specific scenarios and building mock vendors to end-to-end test can be ti…
- [Secured charge accounts](https://docs.synctera.com/v2/docs/secured-sc-accounts-guide.md): A secured charge account (`CHARGE_SECURED`) is a type of open-ended non-revolving cr…
- [Set PIN Widget (Deprecated)](https://docs.synctera.com/v2/docs/set-pin-widget-legacy.md): Using this widget you can add set pin to your website. It requires a Synctera widget…
- [Spend Controls](https://docs.synctera.com/v2/docs/spend-controls-guide.md): Spend controls provide a way to monitor the flow of money.
- [Statements](https://docs.synctera.com/v2/docs/statements-guide.md): A statement is a disclosure of the state of an account, and its activity, over a bil…
- [Synctera Pay](https://docs.synctera.com/v2/docs/synctera-pay.md): SyncteraPay aims to simplify the process for FinTechs to introduce their own payment…
- [Transaction Disputes](https://docs.synctera.com/v2/docs/transaction-disputes.md): Cardholders can dispute transactions made on their card or their account for many re…
- [Transactions](https://docs.synctera.com/v2/docs/transactions-guide.md): A "transaction" in the Synctera platform represents any movement of funds between ac…
- [Unsecured charge accounts](https://docs.synctera.com/v2/docs/unsecured-charge-accounts-guide.md)
- [Charge card](https://docs.synctera.com/v2/docs/v1-charge-card.md): A Charge card is a type of payment card that requires the cardholder to pay the full…
- [Line of Credit](https://docs.synctera.com/v2/docs/v1-line-of-credit.md): A Line of Credit (LoC) account is used to offer unsecured credit to customers of a f…
- [Synctera Smart Card](https://docs.synctera.com/v2/docs/v1-smart-card.md): The first Synctera consumer credit card offering is a dynamically secured charge car…
- [Verification Response Codes](https://docs.synctera.com/v2/docs/verification-response-codes.md)
- [Waitlist](https://docs.synctera.com/v2/docs/viral-loops-waitlist.md): Waitlists are a useful tool to easily validate value proposition. We've reviewed man…
- [Webhooks](https://docs.synctera.com/v2/docs/webhooks-guide.md): The Webhook API enables integrators to subscribe to specific events on the Synctera…
- [Simulate receiving ACH return](https://docs.synctera.com/v2/reference/achreturnsimulation.md): Use to simulate receiving ACH return in test environments. Creates an incoming ACH f…
- [Simulate receiving ACH transaction](https://docs.synctera.com/v2/reference/achtransactionsimulation.md): Use to simulate receiving ACH transaction in test environments. Creates an incoming…
- [Activate a card](https://docs.synctera.com/v2/reference/activatecard.md): Activate a card
- [Add a document to a dispute](https://docs.synctera.com/v2/reference/adddisputedocument.md): Add a supporting document to a dispute object
- [Add an external account](https://docs.synctera.com/v2/reference/addexternalaccounts.md): Add an external account for a customer. The account will be created in an unverified…
- [Create New Gateway Endpoint Configuration](https://docs.synctera.com/v2/reference/addgatewayconfig.md): By creating Gateway Endpoint Configuration object for Fintech, you enable ACH in Aut…
- [Add internal accounts](https://docs.synctera.com/v2/reference/addinternalaccounts.md): Add an internal account.  Note: In production, this action can only be performed by…
- [Send an ACH](https://docs.synctera.com/v2/reference/addtransactionout.md): Send an ACH
- [Add external accounts through a vendor, such as Plaid.](https://docs.synctera.com/v2/reference/addvendorexternalaccounts.md): Add external accounts for a customer through an existing access token. The token mus…
- [Authenticate 3DS](https://docs.synctera.com/v2/reference/authenticate3ds.md): Validates the results of an External Card Transfer 3DS authentication challenge.
- [Cancel an outgoing wire](https://docs.synctera.com/v2/reference/cancelwire.md): Cancel an outgoing tranfer
- [Create a permanent access token for an external account](https://docs.synctera.com/v2/reference/createaccesstoken.md)
- [Create an account](https://docs.synctera.com/v2/reference/createaccount.md): Creates an account copying values from account template into the account resource. A…
- [Create account relationship](https://docs.synctera.com/v2/reference/createaccountrelationship.md): Add a customer to an account
- [Create an account product](https://docs.synctera.com/v2/reference/createaccountresourceproduct.md): Create an account product. Rates cannot be nil or empty.
- [Create an account template](https://docs.synctera.com/v2/reference/createaccounttemplate.md): Create an account template. An account template is needed to create an account in a…
- [Create a dispute action](https://docs.synctera.com/v2/reference/createaction.md): Create an action on a disputed transaction
- [Create a address](https://docs.synctera.com/v2/reference/createaddress.md): Create a address.
- [Create an adverse action notice](https://docs.synctera.com/v2/reference/createadverseaction.md): An adverse action notice is required for Reg B and FCRA when an application to grant…
- [Create an Apple Pay CSR](https://docs.synctera.com/v2/reference/createapplepaycsr.md): Generates and returns a Certificate Signing Request (CSR) that can be used to create…
- [Create Apple Pay External Card Transfer](https://docs.synctera.com/v2/reference/createapplepayexternalcardtransfer.md): > 🚧 Alpha > Apple Pay transfers is currently in Alpha release and spec is subject t…
- [Create an application](https://docs.synctera.com/v2/reference/createapplication-1.md): > 🚧 Beta > This is an Beta endpoint. Feedback from the community is welcome. We may…
- [Create a barcode for a cash transaction](https://docs.synctera.com/v2/reference/createbarcode.md): Create a barcode for a cash transaction
- [Create Batch Payments](https://docs.synctera.com/v2/reference/createbatchpayments.md): Create multiple batch payments
- [Create Batch Payment Template](https://docs.synctera.com/v2/reference/createbatchpaymenttemplate.md): Create a Batch Payment template
- [Create a bulk order configuration](https://docs.synctera.com/v2/reference/createbulkorderconfig.md): Bulk card orders can be configured to ship cards in bulk.
- [Create a business](https://docs.synctera.com/v2/reference/createbusiness.md): Create a business who may act as a customer or a related business. You can then veri…
- [Create Card Image](https://docs.synctera.com/v2/reference/createcardimage.md): Create a card image entity. Note that this does not include the image data itself. Y…
- [Cash Authorization for an upcoming transfer](https://docs.synctera.com/v2/reference/createcashauthorization.md): Create a new cash authorization > 🚧 Alpha > This is an Alpha spec-only endpoint. Fe…
- [Create a credit score and associate it with a customer](https://docs.synctera.com/v2/reference/createcreditscores.md): Credit score under customers that can link to accounts and applications
- [Create digital wallet token provision request for Apple Pay](https://docs.synctera.com/v2/reference/createdigitalwalletapple.md)
- [Create digital wallet token provision request for Google Pay](https://docs.synctera.com/v2/reference/createdigitalwalletgoogle.md)
- [Create disclosure record](https://docs.synctera.com/v2/reference/createdisclosure.md): Record the fact that a regulatory document was disclosed to a customer.
- [Dispute a transaction](https://docs.synctera.com/v2/reference/createdispute.md): Create a dispute against a transaction.
- [Create a document](https://docs.synctera.com/v2/reference/createdocument.md): Store a document in the Synctera platform.
- [Create a new document version](https://docs.synctera.com/v2/reference/createdocumentversion.md): Docs
- [Create a EDD](https://docs.synctera.com/v2/reference/createedd.md): Create a EDD
- [Create a risk evaluation override](https://docs.synctera.com/v2/reference/createevaluationoverride.md): Create a new risk evaluation override.
- [Create External Card from token](https://docs.synctera.com/v2/reference/createexternalcardfromtoken.md): Create an External Card from token. The token and cardholder name are obtained throu…
- [Create External Card Transfer](https://docs.synctera.com/v2/reference/createexternalcardtransfer.md): Create External Card Transfer
- [Create External Card Transfer Reversal](https://docs.synctera.com/v2/reference/createexternalcardtransferreversal.md): Create External Card Transfer Reversal
- [Create an external score](https://docs.synctera.com/v2/reference/createexternalscore.md): Assign an externally sourced risk score to a customer or business
- [Create a fee](https://docs.synctera.com/v2/reference/createfee.md): Create a fee
- [Create a fee template](https://docs.synctera.com/v2/reference/createfeetemplate.md): Create a fee template A fee template defines the properties of a fee that a fintech…
- [Create Gateway](https://docs.synctera.com/v2/reference/creategateway.md): Create a new Authorization Gateway Configuration
- [Create Google Pay External Card Transfer](https://docs.synctera.com/v2/reference/creategooglepayexternalcardtransfer.md): > 🚧 Alpha > Google Pay transfers is currently in Alpha release and spec is subject…
- [Create Incoming Synctera Pay Transfer](https://docs.synctera.com/v2/reference/createincomingsyncterapaytransfer.md): Create incoming Synctera Pay transfer > 🚧 Beta > This is a Beta endpoint. Feedback…
- [Create an internal transfer](https://docs.synctera.com/v2/reference/createinternaltransfer.md): An internal transfer is an payment between two accounts within the same Fintech.
- [Create a note](https://docs.synctera.com/v2/reference/createnote.md): Create a note
- [Create a payment schedule](https://docs.synctera.com/v2/reference/createpaymentschedule.md): Create a payment schedule
- [Create a person](https://docs.synctera.com/v2/reference/createperson.md): Create a person who may act as a personal customer or a director/officer/owner of a…
- [Create a personal identifier](https://docs.synctera.com/v2/reference/createpersonalid.md): Create a personal identifier, e.g. SSN, for this customer
- [Create a Remote Check Deposit](https://docs.synctera.com/v2/reference/createrdcdeposit.md): Create a new deposit using remote deposit capture to an account
- [Create a relationship](https://docs.synctera.com/v2/reference/createrelationship.md): Create a party relationship.
- [Create a reward](https://docs.synctera.com/v2/reference/createreward.md): Create a reward
- [Create a reward template](https://docs.synctera.com/v2/reference/createrewardtemplate.md): Create a reward template A reward template defines the properties of a reward that a…
- [Create a secret](https://docs.synctera.com/v2/reference/createsecret.md): Create a webhook secret. The secret will be used to verify all subsequent webhook re…
- [Create Spend Control](https://docs.synctera.com/v2/reference/createspendcontrol.md): Create a spend control
- [Subscribe a customer or business to monitoring](https://docs.synctera.com/v2/reference/createsubscription.md): This endpoint is rarely needed. Since August 2022, watchlist monitoring is automatic…
- [Create Synctera Pay Transfer](https://docs.synctera.com/v2/reference/createsyncterapaytransfer.md): Create an Outgoing Synctera Pay transfer > 🚧 Beta > This is a Beta endpoint. Feedba…
- [Create 3DS Decision Gateway](https://docs.synctera.com/v2/reference/createthreedsdecisiongateway.md): Create a new 3DS Decision Gateway
- [Create a verification](https://docs.synctera.com/v2/reference/createverification.md): Upload evidence of an externally performed KYC/KYB.
- [Create a link token to verify an external account](https://docs.synctera.com/v2/reference/createverificationlinktoken.md)
- [Create a webhook](https://docs.synctera.com/v2/reference/createwebhook.md): Create a webhook
- [Send a wire](https://docs.synctera.com/v2/reference/createwire.md): Create an outgoing wire transfer
- [Delete account relationship](https://docs.synctera.com/v2/reference/deleteaccountrelationship.md): Delete account relationship
- [Delete account template](https://docs.synctera.com/v2/reference/deleteaccounttemplate.md): Delete account template
- [Delete a document](https://docs.synctera.com/v2/reference/deletedocument.md): Delete a document. Before a document can be deleted, it must have a deletion_reason…
- [Delete a EDD](https://docs.synctera.com/v2/reference/deleteedd.md): Delete a EDD
- [Delete a risk evaluation override](https://docs.synctera.com/v2/reference/deleteevaluationoverride.md): Delete evaluation override by ID.
- [Delete an external account](https://docs.synctera.com/v2/reference/deleteexternalaccount.md): Deletes an external account, given an external account ID. If no accounts left, the…
- [Delete External Card](https://docs.synctera.com/v2/reference/deleteexternalcard.md): Delete an External Card
- [Delete an external score](https://docs.synctera.com/v2/reference/deleteexternalscore.md): Delete a specific external score
- [Delete Gateway Endpoint Configuration by ID](https://docs.synctera.com/v2/reference/deletegatewayconfigbyid.md): Use this to permanently remove Gateway Configuration and disable Auth Flow for Finte…
- [Delete a personal identifier](https://docs.synctera.com/v2/reference/deletepersonalid.md): Delete personal identifier
- [Delete relationship](https://docs.synctera.com/v2/reference/deleterelationship.md): Delete party relationship by ID.
- [Delete monitoring subscription](https://docs.synctera.com/v2/reference/deletesubscription.md)
- [Delete a webhook](https://docs.synctera.com/v2/reference/deletewebhook.md): Delete a webhook
- [Initiate Document Verification Session](https://docs.synctera.com/v2/reference/docvsession.md): Initiate document verification session to be used with `/verifications/verify`.
- [Sync external account transactions through a vendor, such as Plaid](https://docs.synctera.com/v2/reference/externalaccountrefreshtransactions.md): Sync external accounts for a customer through an existing access token. The token mu…
- [Fulfill a bulk order](https://docs.synctera.com/v2/reference/fulfillbulkorder.md): Bulk orders configured with a `MANUAL` bulk issuance policy will be shipped when a f…
- [Get account](https://docs.synctera.com/v2/reference/getaccount.md): Get an account by account_id.
- [Get account relationship](https://docs.synctera.com/v2/reference/getaccountrelationship.md): Get account relationship by ID
- [Get account template](https://docs.synctera.com/v2/reference/getaccounttemplate.md): Get an account template
- [Get address information by id](https://docs.synctera.com/v2/reference/getaddress.md): Get address information by its unique identifier
- [Retrieve an adverse action notice](https://docs.synctera.com/v2/reference/getadverseaction.md)
- [Retrieve a monitoring alert](https://docs.synctera.com/v2/reference/getalert.md)
- [List All Gateway Configurations](https://docs.synctera.com/v2/reference/getallgatewayconfigs.md): Gateway Endpoint Configuration object represents details required for Auth flow Requ…
- [Get an application](https://docs.synctera.com/v2/reference/getapplication-1.md): > 🚧 Beta > This is an Beta endpoint. Feedback from the community is welcome. We may…
- [Authorization Test](https://docs.synctera.com/v2/reference/getauthorizationtest.md): Use this endpoint to initiate a test of the Plaid Core Exchange authorization flow.…
- [Get a barcode](https://docs.synctera.com/v2/reference/getbarcode.md): Get a barcode
- [Get a list of barcodes](https://docs.synctera.com/v2/reference/getbarcodes.md): Get a list of barcodes
- [Get BatchPayment](https://docs.synctera.com/v2/reference/getbatchpayment.md): Get a Batch Payment
- [Get Batch Payments](https://docs.synctera.com/v2/reference/getbatchpayments.md): Get all Batch Payments
- [Get Batch Payment Template](https://docs.synctera.com/v2/reference/getbatchpaymenttemplate.md): Get a Batch Payment template
- [Get Batch Payment Templates](https://docs.synctera.com/v2/reference/getbatchpaymenttemplates.md): Get all Batch Payment templates
- [Get bulk order configuration](https://docs.synctera.com/v2/reference/getbulkorderconfig.md): Get the details about a bulk order configuration.
- [Get business](https://docs.synctera.com/v2/reference/getbusiness.md): Get business by ID.
- [Get Card](https://docs.synctera.com/v2/reference/getcard.md): Get the details about a card that has been issued
- [Get Card Barcode](https://docs.synctera.com/v2/reference/getcardbarcode.md): This endpoint is for testing environment only to provide access to barcode of a test…
- [Get Card Image Data](https://docs.synctera.com/v2/reference/getcardimagedata.md): Get card image data
- [Get Card Image Details](https://docs.synctera.com/v2/reference/getcardimagedetails.md): Get card image details
- [Get card widget URL](https://docs.synctera.com/v2/reference/getcardwidgeturl.md): This endpoint returns a URL address of the specified widget for a given card
- [Get cash authorizations](https://docs.synctera.com/v2/reference/getcashauthorizations.md): Get all cash authorizations > 🚧 Alpha > This is an Alpha spec-only endpoint. Feedba…
- [Get cash order authorization](https://docs.synctera.com/v2/reference/getcashorderauthorization.md): Get a specific cash order authorization > 🚧 Alpha > This is an Alpha spec-only endp…
- [Get cash transfer](https://docs.synctera.com/v2/reference/getcashtransfer.md): Get a specific cash transfer > 🚧 Alpha > This is an Alpha spec-only endpoint. Feedb…
- [Get cash transfers](https://docs.synctera.com/v2/reference/getcashtransfers.md): Get all cash transfers > 🚧 Alpha > This is an Alpha spec-only endpoint. Feedback fr…
- [Get a client token](https://docs.synctera.com/v2/reference/getclientaccesstoken.md): Create a client access token for interacting with a card.  This token will be used o…
- [Retrieve a credit score](https://docs.synctera.com/v2/reference/getcreditscore.md)
- [Get Digital Wallet Token](https://docs.synctera.com/v2/reference/getdigitalwallettoken.md): Get the details about the digital wallet token of a card
- [Get disclosure](https://docs.synctera.com/v2/reference/getdisclosure.md): Get disclosure by ID.
- [Get a Dispute](https://docs.synctera.com/v2/reference/getdispute.md): Get a dispute by ID.
- [Get dispute document contents](https://docs.synctera.com/v2/reference/getdisputedocumentcontents.md): Returns the bytes of the requested document
- [Get a document](https://docs.synctera.com/v2/reference/getdocument.md): Returns the document attributes. Use /documents/{document_id}/contents to get the co…
- [Get contents of latest document version](https://docs.synctera.com/v2/reference/getdocumentcontents.md): Returns the bytes of the requested document.
- [Get document contents by version](https://docs.synctera.com/v2/reference/getdocumentversion.md): Returns the bytes of the requested document.
- [Get a document by version](https://docs.synctera.com/v2/reference/getdocumentversioncontents.md): Returns the document (attributes). Use /documents/{document_id}/versions/{version}/c…
- [Get a EDD](https://docs.synctera.com/v2/reference/getedd.md): Get a EDD
- [Get a risk evaluation override](https://docs.synctera.com/v2/reference/getevaluationoverride.md): Get a risk evaluation override by ID.
- [Get webhook event](https://docs.synctera.com/v2/reference/getevent.md): Get webhook event by ID
- [Get an external account](https://docs.synctera.com/v2/reference/getexternalaccount.md): Returns an external account, given an external account ID.
- [Get external account balances](https://docs.synctera.com/v2/reference/getexternalaccountbalance.md): Given an external account ID, return the account balances in real time.
- [List transactions of a given external account](https://docs.synctera.com/v2/reference/getexternalaccounttransactions.md): Returns a list of transactions on from the external account, given an external accou…
- [Get External Card](https://docs.synctera.com/v2/reference/getexternalcard.md): Get External Card
- [Get External Card Transfer](https://docs.synctera.com/v2/reference/getexternalcardtransfer.md): Get External Card Transfer
- [Get an external score](https://docs.synctera.com/v2/reference/getexternalscore.md): Get a specific external score
- [Get an FDX token](https://docs.synctera.com/v2/reference/getfdxtoken.md): > 🚧 Beta > This is a Beta endpoint. Feedback from the community is welcome. We may…
- [Get Fee](https://docs.synctera.com/v2/reference/getfee.md): Get a fee by ID.
- [Get a Fee template](https://docs.synctera.com/v2/reference/getfeetemplate.md): Get a fee template by ID.
- [Get Gateway](https://docs.synctera.com/v2/reference/getgateway.md): Get the details of an Authorization Gateway that has been configured
- [Get Gateway Endpoint Configuration By ID](https://docs.synctera.com/v2/reference/getgatewayconfigbyid.md): Gateway Endpoint Configuration object represents details required for Auth flow Requ…
- [Get Incoming ACH Transaction By ID](https://docs.synctera.com/v2/reference/getincomingachbyid.md): > 🚧 Beta > This is a Beta endpoint for use by early adopters. Do not use this endpo…
- [List Incoming ACH Transactions](https://docs.synctera.com/v2/reference/getincomingachlist.md): > 🚧 Beta > This is a Beta endpoint for use by early adopters. Do not use this endpo…
- [Get Incoming Synctera Pay Configuration](https://docs.synctera.com/v2/reference/getincomingsyncterapayconfiguration.md)
- [Get Incoming Synctera Pay Transfer](https://docs.synctera.com/v2/reference/getincomingsyncterapaytransfer.md)
- [Get incoming wire by id](https://docs.synctera.com/v2/reference/getincomingwire.md): Get an incoming wire by id
- [Retrieve a list of institutions](https://docs.synctera.com/v2/reference/getinstitutions.md)
- [Get internal account by id](https://docs.synctera.com/v2/reference/getinternalaccounts.md): Returns an internal account by id
- [Get an internal transfer](https://docs.synctera.com/v2/reference/getinternaltransferbyid.md): Get an internal transfer auth by ID
- [Get a pending transaction](https://docs.synctera.com/v2/reference/getpendingtransactionbyid.md): Get a pending transaction by its uuid
- [Get person](https://docs.synctera.com/v2/reference/getperson.md): Get person by ID.
- [Get a posted transaction](https://docs.synctera.com/v2/reference/getpostedtransactionbyid.md): Get a posted transaction by its uuid
- [Get Remote Check Deposit](https://docs.synctera.com/v2/reference/getrdcdeposit.md): Retrieves one deposit made using remote deposit capture associated with an account
- [Get relationship](https://docs.synctera.com/v2/reference/getrelationship.md): Get relationship by ID.
- [Get the available retailer map URL.](https://docs.synctera.com/v2/reference/getretailermapurl.md): Get the available retailer map URL
- [Get Reward](https://docs.synctera.com/v2/reference/getreward.md): Get a reward by ID.
- [Get a Reward template](https://docs.synctera.com/v2/reference/getrewardtemplate.md): Get a reward template by ID.
- [Get Spend Control](https://docs.synctera.com/v2/reference/getspendcontrol.md): Get spend control
- [Get a statement](https://docs.synctera.com/v2/reference/getstatement.md): Gets a full statement by its ID.
- [Get a statement's transactions](https://docs.synctera.com/v2/reference/getstatementtransactions.md): Gets the list of transactions for a statement's period.
- [Retrieve monitoring subscription](https://docs.synctera.com/v2/reference/getsubscription.md)
- [Get Outgoing Synctera Pay Configuration](https://docs.synctera.com/v2/reference/getsyncterapayconfiguration.md): Get an Outgoing Synctera Pay configuration
- [Get Outgoing Synctera Pay Configurations](https://docs.synctera.com/v2/reference/getsyncterapayconfigurations.md): Get all Outgoing Synctera Pay configurations
- [Get Outgoing Synctera Pay Transfer](https://docs.synctera.com/v2/reference/getsyncterapaytransfer.md): Get an Outgoing Synctera Pay transfer > 🚧 Beta > This is a Beta endpoint. Feedback…
- [Get Outgoing Synctera Pay Transfers](https://docs.synctera.com/v2/reference/getsyncterapaytransfers.md): Get all Outgoing Synctera Pay transfers > 🚧 Beta > This is a Beta endpoint. Feedbac…
- [Get an Outgoing Synctera Pay vendor](https://docs.synctera.com/v2/reference/getsyncterapayvendor.md): Get a Synctera Pay vendor
- [List Outgoing Synctera Pay vendors](https://docs.synctera.com/v2/reference/getsyncterapayvendors.md): Get paginated list of Outgoing Synctera Pay vendors associated
- [Get 3DS DecisionGateway](https://docs.synctera.com/v2/reference/getthreedsdecisiongateway.md): Get the details of a 3DS Decision Gateway
- [Get a sent ACH transaction](https://docs.synctera.com/v2/reference/gettransactionout.md): Get a single sent ACH transaction
- [Get Transactions From Batch Payments Templates](https://docs.synctera.com/v2/reference/gettransactionsbatchpayments.md): Get all transactions that have the potential to be included in a batch payment.
- [Get verification](https://docs.synctera.com/v2/reference/getverification1.md): Get customer verification result.
- [Get a webhook](https://docs.synctera.com/v2/reference/getwebhook.md): Get a webhook
- [Get a widget access token](https://docs.synctera.com/v2/reference/getwidgetaccesstoken.md): Create an ephemeral (short-term, limited-scope) access token for interacting with a…
- [Get an outgoing wire by id](https://docs.synctera.com/v2/reference/getwire.md): Get a wire by id
- [Grant an FDX authorization request](https://docs.synctera.com/v2/reference/grantfdxauthrequest.md): > 🚧 Beta > This is a Beta endpoint. Feedback from the community is welcome. We may…
- [Initialize 3DS](https://docs.synctera.com/v2/reference/initialize3ds.md): Initializes an External Card Transfer 3DS authentication.
- [Initiate account closure](https://docs.synctera.com/v2/reference/initiateaccountclosure.md): Initiates an account closure. It immediately changes the account status to `IN_CLOSI…
- [Introduction](https://docs.synctera.com/v2/reference/introduction.md): The API Reference describes our RESTful APIs endpoints. Each endpoint description pr…
- [Issue a Card](https://docs.synctera.com/v2/reference/issuecard.md): Issue or reissue a new card for a customer
- [List account relationships](https://docs.synctera.com/v2/reference/listaccountrelationship.md): List all customers of an account
- [List account products](https://docs.synctera.com/v2/reference/listaccountresourceproducts.md): List account products
- [List accounts](https://docs.synctera.com/v2/reference/listaccounts.md): Get a paginated list of accounts.
- [List account templates](https://docs.synctera.com/v2/reference/listaccounttemplates.md): List account templates
- [List Addresses](https://docs.synctera.com/v2/reference/listaddresses.md)
- [List adverse action notices](https://docs.synctera.com/v2/reference/listadverseactions.md)
- [List monitoring alerts](https://docs.synctera.com/v2/reference/listalerts.md)
- [List applications](https://docs.synctera.com/v2/reference/listapplications-1.md): > 🚧 Beta > This is an Beta endpoint. Feedback from the community is welcome. We may…
- [List Bulk Order Configurations](https://docs.synctera.com/v2/reference/listbulkorderconfigs.md): List bulk order configurations matching query parameters
- [List business](https://docs.synctera.com/v2/reference/listbusinesses.md): Retrieves paginated list of businesses associated with the authorized requester.
- [List Card Image Details](https://docs.synctera.com/v2/reference/listcardimagedetails.md): List all card image details
- [List Card Products](https://docs.synctera.com/v2/reference/listcardproducts.md): List of available Card Products
- [List Cards](https://docs.synctera.com/v2/reference/listcards.md): List of cards matching query parameters
- [List credit scores](https://docs.synctera.com/v2/reference/listcreditscores.md)
- [List CRRs](https://docs.synctera.com/v2/reference/listcrr.md): Get paginated list of CRR
- [List Digital Wallet Tokens](https://docs.synctera.com/v2/reference/listdigitalwallettokens.md): List Digital Wallet Tokens
- [List disclosures](https://docs.synctera.com/v2/reference/listdisclosures.md): Retrieves paginated list of disclosures associated with the authorized requester.
- [List disputes](https://docs.synctera.com/v2/reference/listdisputes.md): Get paginated list of disputes
- [List documents](https://docs.synctera.com/v2/reference/listdocuments.md): Returns a paginated list of documents (metadata only, not contents).
- [List EDD](https://docs.synctera.com/v2/reference/listedd.md): Get paginated list of EDD
- [List risk evaluation overrides](https://docs.synctera.com/v2/reference/listevaluationoverrides.md): List evaluation overrides.
- [List webhook events](https://docs.synctera.com/v2/reference/listevents.md): List webhook events. This response will not associate with the event response histor…
- [List external accounts](https://docs.synctera.com/v2/reference/listexternalaccounts.md): Returns a list of all external accounts assigned to customers.
- [List External Cards](https://docs.synctera.com/v2/reference/listexternalcards.md): List External Cards
- [List External Transfers](https://docs.synctera.com/v2/reference/listexternalcardtransfers.md): List External Card Transfers
- [List external scores](https://docs.synctera.com/v2/reference/listexternalscores.md): Get paginated list of externally sourced risk scores
- [List FDX authorization requests](https://docs.synctera.com/v2/reference/listfdxauthrequests.md): > 🚧 Beta > This is a Beta endpoint. Feedback from the community is welcome. We may…
- [List tokens](https://docs.synctera.com/v2/reference/listfdxtoken.md): > 🚧 Beta > This is a Beta endpoint. Feedback from the community is welcome. We may…
- [List fees](https://docs.synctera.com/v2/reference/listfees.md): Get paginated list of fees
- [List fee templates](https://docs.synctera.com/v2/reference/listfeetemplates.md): Get paginated list of fee templates
- [List Gateways](https://docs.synctera.com/v2/reference/listgateways.md): List of gateways matching query parameters
- [List Incoming Synctera Pay Configurations](https://docs.synctera.com/v2/reference/listincomingsyncterapayconfigurations.md)
- [List Incoming Synctera Pay Transfers](https://docs.synctera.com/v2/reference/listincomingsyncterapaytransfers.md)
- [List incoming wires](https://docs.synctera.com/v2/reference/listincomingwires.md): Get paginated list of incoming wires
- [List internal accounts](https://docs.synctera.com/v2/reference/listinternalaccounts.md): Returns a list of all internal accounts.
- [List notes](https://docs.synctera.com/v2/reference/listnotes.md): Get paginated list of notes
- [List payments](https://docs.synctera.com/v2/reference/listpayments.md): Get paginated list of payments
- [List payment schedules](https://docs.synctera.com/v2/reference/listpaymentschedules.md): Get paginated list of payment schedules
- [List pending transactions](https://docs.synctera.com/v2/reference/listpendingtransactions.md): Get paginated list of pending transactions matching the provided filters
- [List persons](https://docs.synctera.com/v2/reference/listpersons.md): Retrieves paginated list of persons associated with the authorized requester.
- [List posted transactions](https://docs.synctera.com/v2/reference/listpostedtransactions.md): Get paginated list of posted transactions matching the provided filters
- [List Remote Check Deposits](https://docs.synctera.com/v2/reference/listrdcdeposits.md): Retrieves a paginated list of the deposits made using remote deposit capture associa…
- [List relationships](https://docs.synctera.com/v2/reference/listrelationships.md): Retrieves paginated list of relationships viewable by the authorized requester.
- [List rewards](https://docs.synctera.com/v2/reference/listrewards.md): Get paginated list of rewards
- [List reward templates](https://docs.synctera.com/v2/reference/listrewardtemplates.md): Get paginated list of reward templates
- [List Spend Controls](https://docs.synctera.com/v2/reference/listspendcontrols.md): List spend controls
- [List statements](https://docs.synctera.com/v2/reference/liststatements.md): Gets a list of statement summaries for an account.
- [Liststoppayment](https://docs.synctera.com/v2/reference/liststoppayment.md)
- [List monitoring subscriptions](https://docs.synctera.com/v2/reference/listsubscriptions.md)
- [List 3DS Decision Gateways](https://docs.synctera.com/v2/reference/listthreedsdecisiongateways.md): List of 3DS decision gateway matching query parameters
- [List sent ACH transactions](https://docs.synctera.com/v2/reference/listtransactionsout.md): List sent ACH transactions
- [List verifications](https://docs.synctera.com/v2/reference/listverifications1.md): List customer verification results.
- [List webhooks](https://docs.synctera.com/v2/reference/listwebhooks.md): List all webhooks
- [List outgoing wires](https://docs.synctera.com/v2/reference/listwires.md): Get paginated list of wires
- [Lookup 3DS](https://docs.synctera.com/v2/reference/lookup3ds.md): Using device collection data, performs a lookup for an External Card Transfer 3DS au…
- [Get merchant from MX](https://docs.synctera.com/v2/reference/mxreadmerchant.md): Returns information about a particular merchant from MX, such as a logo, name, and w…
- [Need to Know](https://docs.synctera.com/v2/reference/need-to-know.md)
- [Patch account](https://docs.synctera.com/v2/reference/patchaccount.md): Patch account.
- [Patch account product](https://docs.synctera.com/v2/reference/patchaccountproduct.md): Patch account product. Rates requires at minimum 1 entry if specified.
- [Patch account template](https://docs.synctera.com/v2/reference/patchaccounttemplate.md): Patch account template
- [Modify an application](https://docs.synctera.com/v2/reference/patchapplication-1.md): > 🚧 Beta > This is an Beta endpoint. Feedback from the community is welcome. We may…
- [Update a cash order authorization](https://docs.synctera.com/v2/reference/patchcashorderauthorization.md): > 🚧 Alpha > This is an Alpha spec-only endpoint. Feedback from the community is wel…
- [Update a cash transfer](https://docs.synctera.com/v2/reference/patchcashtransfer.md): To cancel a transfer, update the status to 'CANCELLED'. Only 'INITIATED' or 'PENDING…
- [Patch Fee Template](https://docs.synctera.com/v2/reference/patchfeetemplate.md): Update a fee template by ID.
- [Update Gateway Endpoint Configuration By ID](https://docs.synctera.com/v2/reference/patchgatewayconfigbyid.md): Gateway Endpoint Configuration object represents details required for Auth flow Requ…
- [Update an incoming wire by id](https://docs.synctera.com/v2/reference/patchincomingwire.md): Update an incoming wire by id
- [Patch internal account](https://docs.synctera.com/v2/reference/patchinternalaccount.md): Patch internal account.
- [Patch Note](https://docs.synctera.com/v2/reference/patchnote.md): Update a Note by ID.
- [Update a payment schedule](https://docs.synctera.com/v2/reference/patchpaymentschedule.md): Update a payment schedule
- [Patch Reward Template](https://docs.synctera.com/v2/reference/patchrewardtemplate.md): Update a reward template by ID.
- [Update a sent ACH transaction](https://docs.synctera.com/v2/reference/patchtransactionout.md): Update a sent ACH transaction (either status or funds availability)
- [Reveal Personal ID](https://docs.synctera.com/v2/reference/personalidreveal.md): Get a personal ID with the id number encrypted using the fintechs provided public ke…
- [Replace an existing secret](https://docs.synctera.com/v2/reference/replacesecret.md): Replace an existing webhook secret immediately or as part of rotation. This new secr…
- [Resend an event](https://docs.synctera.com/v2/reference/resendevent.md): Resend a webhook event
- [Return a Synctera Pay Transfer](https://docs.synctera.com/v2/reference/returnsyncterapaytransfer.md): Trigger a return upon an existing Outgoing Synctera Pay transfer > 🚧 Beta > This is…
- [Reveal Card Details](https://docs.synctera.com/v2/reference/revealcarddetails.md): > 🚧 PCI Compliance  > This endpoint requires PCI compliance. If you are PCI complia…
- [Reverse a fee](https://docs.synctera.com/v2/reference/reversefee.md): Reverse the fee by creating a reversal transaction.
- [Reverse a reward](https://docs.synctera.com/v2/reference/reversereward.md): Reverse the reward by creating a reversal transaction.
- [Revoke the secret](https://docs.synctera.com/v2/reference/revokesecret.md): Revoke the existing webhook secret. If this is called at the rolling secret time, th…
- [Set Card PIN](https://docs.synctera.com/v2/reference/setcardpin.md): > 🚧 PCI Compliance  > This endpoint requires PCI compliance. If you are PCI complia…
- [Simulate authorization](https://docs.synctera.com/v2/reference/simulateauthorization.md): Simulate an `authorization` type transaction by including the `card_token` and other…
- [Simulate authorization advice](https://docs.synctera.com/v2/reference/simulateauthorizationadvice.md): An authorization advice allows an amount to be decreased after the authorization. Th…
- [Simulate balance inquiry](https://docs.synctera.com/v2/reference/simulatebalanceinquiry.md): Simulate a `pindebit.balanceinquiry` type transaction by sending a POST request to t…
- [Create a cash deposit transaction simulation for a barcode](https://docs.synctera.com/v2/reference/simulatebarcodesdeposits.md): > ⚠️ Sandbox Only > This simulation endpoint is only available in sandbox environmen…
- [Retrieve Store Information for Barcode Simulation](https://docs.synctera.com/v2/reference/simulatebarcodesstores.md): > ⚠️ Sandbox Only > This simulation endpoint is only available in sandbox environmen…
- [Simulate Card Fulfillment Event](https://docs.synctera.com/v2/reference/simulatecardfulfillmentevent.md): This endpoint is for testing environment only to trigger a simulated change in card…
- [Simulate clearing or refund](https://docs.synctera.com/v2/reference/simulateclearing.md): Simulate an `authorization.clearing` type transaction by including the `original_tra…
- [Simulate a network dispute action](https://docs.synctera.com/v2/reference/simulatedisputeaction.md): > 🚧 Beta > This is a Beta endpoint. Feedback from the community is welcome. Any bre…
- [Simulate financial](https://docs.synctera.com/v2/reference/simulatefinancial.md): A "financial" is a transaction message class that includes ATM transactions, PIN-deb…
- [Simulate financial advice](https://docs.synctera.com/v2/reference/simulatefinancialadvice.md): Simulate a financial advice by including the `original_transaction_token` and other…
- [Simulate L2l3](https://docs.synctera.com/v2/reference/simulatel2l3.md): > 🚧 Alpha > This is a Alpha endpoint. Feedback from the community is welcome. We ma…
- [Simulate OCT](https://docs.synctera.com/v2/reference/simulateoriginalcredit.md): This Original Credit Transaction (OCT) enables the cardholder to receive funds on th…
- [Simulate reversal](https://docs.synctera.com/v2/reference/simulatereversal.md): A reversal releases the hold that was placed on account funds by an authorization, t…
- [Simulate ATM withdrawal](https://docs.synctera.com/v2/reference/simulatewithdrawal.md): Simulate a `pindebit.atm.withdrawal` type transaction by including the `card_token`…
- [Sync external accounts through a vendor, such as Plaid.](https://docs.synctera.com/v2/reference/syncvendorexternalaccounts.md): Sync external accounts for a customer through an existing access token. The token mu…
- [Trigger an event](https://docs.synctera.com/v2/reference/triggerevent.md): Trigger an specific event for webhook testing purpose
- [Update account](https://docs.synctera.com/v2/reference/updateaccount.md): > Deprecated. Please use PATCH /v0/accounts. This route only supports types CHECKING…
- [Update account closure](https://docs.synctera.com/v2/reference/updateaccountclosure.md): Update an account closure.
- [Update account relationship](https://docs.synctera.com/v2/reference/updateaccountrelationship.md): Update account relationship. Only relationship_type can be updated. customer_id shou…
- [Update account template](https://docs.synctera.com/v2/reference/updateaccounttemplate.md): Update account template
- [Update address information by id](https://docs.synctera.com/v2/reference/updateaddress.md): Update address
- [Update a monitoring alert](https://docs.synctera.com/v2/reference/updatealert.md)
- [Update a barcode](https://docs.synctera.com/v2/reference/updatebarcode.md): Update a barcode
- [Update Batch Payment](https://docs.synctera.com/v2/reference/updatebatchpayment.md): Update a Batch Payment
- [Update Batch Payment Template](https://docs.synctera.com/v2/reference/updatebatchpaymenttemplate.md): Update a Batch Payment template
- [Patch business](https://docs.synctera.com/v2/reference/updatebusiness.md): Update business by ID.
- [Update Card](https://docs.synctera.com/v2/reference/updatecard.md): Integrators can update the card resource to change status, update shipping (if the c…
- [Update Card Image Details](https://docs.synctera.com/v2/reference/updatecardimagedetails.md): Update card image details. The only detail that can be updated is the card status as…
- [Update Digital Wallet Token's life cycle status](https://docs.synctera.com/v2/reference/updatedigitalwallettokenstatus.md): The status of a digital wallet token can be updated as, ACTIVE to SUSPENDED, SUSPEND…
- [Update a dispute](https://docs.synctera.com/v2/reference/updatedispute.md): Update a dispute.
- [Update a document](https://docs.synctera.com/v2/reference/updatedocument.md): Update attributes of the latest document version.
- [Update a risk evaluation override](https://docs.synctera.com/v2/reference/updateevaluationoverride.md): Update evaluation override by ID.
- [Patch an external account](https://docs.synctera.com/v2/reference/updateexternalaccount.md): Edits an unverified external account, given an external account ID.
- [Update External Card](https://docs.synctera.com/v2/reference/updateexternalcard.md): Update External Card data
- [Update an external score](https://docs.synctera.com/v2/reference/updateexternalscore.md): Update a specific external score
- [Update Gateway](https://docs.synctera.com/v2/reference/updategateway.md): Update Authorization Gateway configuration
- [Update an internal transfer](https://docs.synctera.com/v2/reference/updateinternaltransferbyid.md): Update an internal transfer.
- [Update person](https://docs.synctera.com/v2/reference/updateperson.md): Update person by ID.
- [Update a personal identifier](https://docs.synctera.com/v2/reference/updatepersonalid.md): Update a personal identifier, e.g. SSN, for this customer
- [Update relationship](https://docs.synctera.com/v2/reference/updaterelationship.md): Update relationship by ID.
- [Update Spend Control](https://docs.synctera.com/v2/reference/updatespendcontrol.md): Update spend control
- [Update an Outgoing Synctera Pay Transfer](https://docs.synctera.com/v2/reference/updatesyncterapaytransfer.md): Update an Outgoing Synctera Pay transfer > 🚧 Beta > This is a Beta endpoint. Feedba…
- [Update 3DS Decision Gateway](https://docs.synctera.com/v2/reference/updatethreedsgateway.md): Update 3DS Decision Gateway
- [Update a webhook](https://docs.synctera.com/v2/reference/updatewebhook.md): Update a webhook
- [Upload Card Image](https://docs.synctera.com/v2/reference/uploadcardimagedata.md): Upload card image data
- [Verify a customer's identity](https://docs.synctera.com/v2/reference/verify.md): Initiate identity verification and run the specified identity checks.
- [Check if an individual is on any watchlists](https://docs.synctera.com/v2/reference/verifyadhoc.md)
- [Wipeworkspace](https://docs.synctera.com/v2/reference/wipeworkspace.md)
- [Simulate receiving Wire transfer return](https://docs.synctera.com/v2/reference/wirereturnsimulation.md): Use to simulate receiving a Wire transfer return in test environments. Creates an in…
- [Simulate receiving Wire transaction](https://docs.synctera.com/v2/reference/wiretransactionsimulation.md): Use to simulate receiving Wire transaction in test environments. Creates an incoming…

## OpenAPI Specs

- [openapi](https://docs.synctera.com/openapi.json)
- [openapi-v2](https://docs.synctera.com/openapi-v2.json)
- [openapi-v1](https://docs.synctera.com/openapi-v1.json)

## Optional

- [Postman Collection](https://www.postman.com/synctera/workspace/synctera-public-workspace/)
- [Blog](https://synctera.com/blog)
- [Platform Status](https://status.synctera.com/)