Program Setup prior issuing Charge card
Your organization has to be given specific privileges to be able to issue charge cards. Please reach out to your contact at Synctera for more information.Creating a Charge card Product
To issue a Charge card product, the following steps have to be completed:1
Create a person
As a precursor, the person set-up has to be completed (Person API spec), including passing the KYC/KYB process via KYC Verification API Overview
2
Disclosures
These must be accepted by the personal or business customers (including credit agreement). See the disclosures section for details.
3
Charge card Application
A
CHARGE_UNSECURED
account cannot be created until the customer applies for an unsecured charge card via the Application API. Overview here4
Account Template
Setting up an Account Template specific for
CHARGE_UNSECURED
. See the unsecured charge account API guide here.5
Unsecured Charge Account
Creation of the charge account. See the unsecured charge account API guide here.
6
Issue a virtual or physical card for the charge account
See the personal cards guide for further details.
7
Adverse Actions
If a charge card application is denied, adverse action reasons need to be sent to the personal customers (optional for business customers) and the adverse actions ID needs to be included in the charge card application when the application status is marked as
CREDIT_DENIED
. See the Adverse Actions API spec here.Disclosures
As the application and the accounts are being created, the fintech has to inform Synctera of the Disclosures acknowledged by the applicant. Specifically for Charge card, the required disclosures include: At the time the Application is created- E-Sign
- Privacy Notice
- USA Patriot Act Notice
- Owner Certification (for business customers)
- Account Terms & Conditions
- ACH Authorization