If the application was rejected due to non-response, you can re-run KYC on our platform to generate a new case. If the end-customer’s application was rejected for high risk concerns, we can ask for additional documentation, and have a conversation. Some end-customers who are known bad based on a track record across our system or bank partners may not be given a chance to appeal.Documentation Index
Fetch the complete documentation index at: https://docs.synctera.com/llms.txt
Use this file to discover all available pages before exploring further.
KYC/KYB
Can an end customer's rejected application be overridden?
Depending on the nature of the rejected application, yes.
How can I find out why an application was denied? Can the end customer re-apply?Can we fail a KYC case if we believe it is a fraudulent user?

