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      • When an end customer's customer status is frozen, does that automatically freeze their accounts?
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    Customers/Accounts

    When an end customer's account is frozen/suspended, does that automatically freeze his/her card?

    It does not auto-suspend the card, but part of authorizing a transaction requires that the end-customer and account be in good standing. You should suspend cards when you wish to fully block all authorizations.

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    Why would an end customer's account balance be different than the available balance?When an end customer's customer status is frozen, does that automatically freeze their accounts?
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